Your information,
handled with care.

Information we collect

When you submit a project enquiry, we may collect the information you choose to provide, including your name, email address, phone or WhatsApp number, service interest, project type, location, approximate area, budget, timeline, project description and any answers to service-specific questions.

The website may also process limited technical information required for security and operation, such as an IP address, browser or device information, and submission timestamps.

How we use your information

We use enquiry information to review your request, understand project fit and scope, communicate with you, prepare an appropriate next step, and maintain a record of the conversation where reasonably required for business administration.

We may also use limited technical information to protect the website from spam, abuse and repeated automated submissions.

Project files and attachments

If you choose to upload plans, drawings, photographs, references, documents or other project files, those materials are used only in connection with evaluating or responding to your enquiry unless another use is agreed with you.

Please avoid uploading confidential or highly sensitive information that is not necessary for the initial project discussion.

Security and spam protection

We use reasonable technical measures to reduce spam and misuse of the enquiry form. These may include form validation, a hidden honeypot field, submission rate limiting and, when enabled, Cloudflare Turnstile security verification.

These controls may process limited technical data in order to distinguish legitimate visitors from automated traffic.

When information may be shared

We do not sell enquiry information. Information may be accessed by Gionova personnel and service providers where necessary to operate the website, receive communications, assess a project or provide requested services.

Where a project requires specialist input, relevant information may be shared with professional consultants, contractors or suppliers only where reasonably necessary for the enquiry or project.

How long we keep information

We keep enquiry information only for as long as reasonably necessary for the purpose for which it was collected, including project follow-up, business records, security, and any legal or operational requirements that may apply.

Your choices

You may contact us if you want to ask what information we hold about you, request a correction, or ask us to delete information where appropriate. Some information may need to be retained where required for legitimate business, contractual or legal reasons.

Contact

For privacy questions or requests, contact Gionova at info@gionovahomes.com.

Gionova operates from Dubai, UAE.